We want you to love every item you purchase, and we’re here to make things right if there’s an issue!

  • For damaged products: If your item arrives damaged, simply provide clear evidence (like a photo), and we’ll offer a refund of up to 100%. Your satisfaction is our priority.
  • For other reasons (e.g., size or preference): If the size isn’t quite right or you decide the item isn’t for you, no worries! As long as you cover the shipping fee, we’ll work with you to find a solution. Refunds are handled on a case-by-case basis, depending on the scenario and the evidence provided.

We’re committed to making sure every customer gets a fair resolution—and a great experience with us! 😊

For any inquiries or refund requests, email us at: help@tizztees.com

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